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We had a very good experience with our heating tech Matt Clyde. He arrived to do a diagnostic check of our furnace, but our power had been out all night/morning. He provided his personal number and offered to return between his other appointments as soon as our power was restored. Our power did not come back on until early evening, he even offered to come back later that night after he took his wife out to dinner on Valentine's Day.
We were able to reschedule for the next morning. He arrived and ran a full diagnostic and thankfully it was an easy fix. He was very nice, professional, honest, and knowledgeable, all the things you want in someone coming to fix something in your home. I was VERY happy and impressed with not only Matt's service, but also the woman who scheduled our appointment, Frankie. She was very nice and personable, made me feel confident that we would be well taken care - which we were. I will definitely be using My Buddy the Plumber, Heating & Air for any future needs and have already recommended them to others due to the integrity and honesty that I experienced.